All tees purchased from TeeStory are applicable for exchange.
Customers can exchange their tees within 15 days of the order delivery.
All exchanges must be in unused condition with all original tags and packaging intact.
To schedule an exchange please drop us an email at [email protected] along with your order and exchange details.
Our team will arrange reverse pickup once we receive the details.
The Reverse Pick up facility is available on limited pin codes.
While exchanging the tees which are purchased, In case the tees requested for exchange are not available in stock the amount will be refunded as cash in ***TeeStory Wallet.
Exchanges are only applicable to items within the same price range.
Exchanges are applicable on accessories such as Mugs, Mobile Covers, Badges and Stickers only in case of product damages.
You can ask for a refund against any of your tees within 15 days of its date of delivery.
To raise a refund request, please drop us an email at [email protected] along with your order and return details.
All refunds will be credited in your ***TeeStory Wallet within 48hrs after the product is received at our Warehouse.
Refunds are applicable on accessories such as Mugs, Mobile Covers, Badges and Stickers only in case of product damages.
Please note shipping charges applied will not be refunded.
To cancel an order, please contact our Customer Care at [email protected] to cancel the order and refund your payment. The refund amount will be refunded to your ***TeeStory Wallet within 48hrs after cancellation.
If the order is shipped already, unfortunately, we wouldn’t be able to cancel it. However, you can politely refuse to accept the shipment and let us know about it. If you have accepted the shipment, no worries, you can return the product and exchange it for something else.
Please note if the order is cancelled after shipping then shipping charges applied would not be refunded.
In case you desire any changes or edits in your order, please write to us at [email protected] . Our Customer Care representatives will help you out with customized solutions wherever possible.
The amount will be given in the form of cash in TeeStory Wallet in case of promotions and refunds. You may use this cash while placing any future orders with TeeStory.